Shipping Policy
LODAY Delivery Information
Shipping Policy
We are committed to delivering your order as safely and efficiently as possible. Please review the information below before ordering.
Shipping Destinations
We currently ship to the United States, Canada, the United Kingdom, Australia, selected countries and regions in Europe and Asia, and other supported international destinations.
Availability is determined by the destination options displayed at checkout. If a destination is unavailable there, we are currently unable to ship to it.
Order Processing
Quick-ship items are generally dispatched within 24 hours. Other items may require 1–2 business days to process. Business days exclude weekends and public holidays.
Any product-specific processing estimate displayed on the product page applies to that item. Tracking information is issued after dispatch.
Rates and Estimated Transit Times
| Destination | Standard Shipping | Free Shipping | Transit Time |
|---|---|---|---|
| United States | $7.99 below $47 | Orders of $47 or more | 7–10 business days |
| United Kingdom, Poland, Malaysia | $7.99 below $42 | Orders of $42 or more | 7–10 business days |
| New Zealand, Ireland, Denmark, Portugal, Israel, United Arab Emirates | $9.99 below $45 | Orders of $45 or more | 7–10 business days |
| Canada, Australia, Germany, France, Spain, Italy | $9.99 below $49 | Orders of $49 or more | 7–10 business days |
Transit estimates begin after dispatch and are not guaranteed delivery dates. Customs inspections, public holidays, severe weather and carrier delays may affect delivery.
Customs, Duties and Import Taxes
International orders may be subject to duties, taxes, VAT or customs clearance fees. Unless expressly shown at checkout, these charges are the recipient’s responsibility.
Tracking
A tracking number is issued after dispatch. Tracking information may require 48–72 hours to become available.
Address Changes
Check the shipping address carefully before submitting the order. Once an order has been processed or shipped, the address cannot be changed.